crm

5 Reasons Why You Need CRM and Marketing Automation to Boost Your Sales

by jtsantalis
June 28, 2018

Many businesses understand that customer relationship management (CRM) is a way of organizing customer data to make it accessible, and in this way… Read More »5 Reasons Why You Need CRM and Marketing Automation to Boost Your Sales

Research to Look at Before You Implement CRM Customer Engagement Center

by jtsantalis
September 29, 2015

In the recent years, we can observe the evolution of customer communications in the CRM market. Multichannel customer interactions, including chat, SMS, email, forums and social media, have created a new era in the relations between businesses and customers….

Read More »Research to Look at Before You Implement CRM Customer Engagement Center